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At KlicknGrab, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or refund in accordance with the terms below.
1. Return & Refund Window
- You have 15 days from the date of delivery to request a return or refund.
- After 15 days, we cannot accept return or refund requests.
2. Eligibility for Returns
To qualify for a return, items must be:
- Unused, unwashed, and in the same condition that you received them.
- In original packaging with all tags, accessories, or manuals included.
- Accompanied by proof of purchase (order number, invoice, or receipt).
Items not eligible for return include:
- Personalized or custom-made products.
- Perishable goods (food, flowers, etc.).
- Intimate or sanitary goods (e.g., undergarments).
- Sale or clearance items (unless defective).
3. Refund Process
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be issued to your original payment method within 7–10 business days.
- Shipping charges are non-refundable, unless the return is due to our error (wrong or defective product).
4. Exchanges
- We replace items only if they are defective, damaged, or incorrect.
- If you need an exchange, please contact us within the 15-day window.
5. Return Shipping
- Customers are responsible for return shipping costs.
- For defective, damaged, or incorrect items, KlicknGrab will cover return shipping.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Notify us within 48 hours of delivery.
- Provide photos and order details to speed up the replacement or refund process.
7. Contact Us
To initiate a return or refund, please contact us:
AYRICON INTERNATIONAL LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
📧 Email: ayriconintl@gmail.com